Privacy Policy
Learn how we collect, use, and protect your personal information.
Privacy Policy
Last updated: 12/13/2025
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Delivery addresses and location data
- Payment information
- Vehicle information (for riders)
- Business information (for shops and hosts)
How We Use Your Information
- To provide and maintain our services
- To process deliveries and payments
- To send notifications about your deliveries
- To improve our platform and user experience
- To communicate with you about updates and support
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Sharing Your Information
We only share your information:
- With delivery riders to complete your orders
- With shops and recipients as needed for delivery
- When required by law
- With your consent
Your Rights
You have the right to access, update, or delete your personal information. Contact us at privacy@parcelflow.com for requests.
Cookies
We use cookies to maintain your session and improve your experience. See our Cookie Policy for details.